About Us
Chai's Grill delivers the ultimate spice thrill — a bold mix of wok-tossed veggies, sizzling sauces, and fiery red-chili magic. Every bite bursts with intense heat and smoky goodness that'll keep you coming back for more.
The People Behind The Brand
Meet Our Founders
Naseef
DirectorThe Story Behind Chai Grill
Our Story
What began in December 2003 as a modest journey at a local wholesale store in Nadapuram has grown into a thriving enterprise of around 20 successful retail and dining establishments across Kerala. Built on grit, hands-on hard work, and continuous learning, our business pioneered modern retail in North Kerala—starting with a 2,000 sq. ft. supermarket in Kallachi in 2004—and later expanded into premier hypermarkets (including a flagship 15,000 sq. ft. store in Kakkanad Infopark) under our signature brand Big Fresh.
Driven by an entrepreneurial spirit, we expanded into the culinary sector with Chai Grill and Chai’s Grill, bringing traditional delicacies, signature beverages, and authentic Arabian cuisine to communities across Ernakulam, Kozhikode, Kannur, and beyond.
Our Motivation
Our journey is powered by a strong belief in Kerala’s local economy and the transformative power of dedication. Having worked through every role—from ground-level operations to strategic leadership—we are motivated by a simple truth: with integrity and hard work, extraordinary businesses can be built right here at home. We aim to inspire non-resident Indians (NRIs) and aspiring entrepreneurs by showing that Kerala offers boundless opportunities for sustainable growth.
Our Aim
- Customer-Centric ValueDeliver exceptional quality, freshness, and variety in both retail and dining across every community we serve.
- Sustainable ExpansionContinuously innovate our household retail and restaurant concepts while creating local employment opportunities.
- Empowering PartnershipsCultivate strong, trust-based business partnerships to build resilient ventures that stand the test of time.
Our Mission & Vision
- Vision: to build a recognizable outlet network with flexible formats that adapt to different locations, customer profiles, and investment levels.
- Mission: to serve authentic Malabar tea, grills and snacks with consistent quality, warm hospitality and honest value, while creating local jobs and building lasting, trust-based partnerships.
The Story of Avil Milk
Avil milk is a Malabar original: a cold, filling street drink from northern Kerala, built on aval, the beaten rice flakes that have long been part of Kerala kitchens.
Its roots are humble. In Malappuram, aval soaked in water, called avil vellam, was an everyday drink at home. The banana-and-milk drink we know today is much younger.
From there it spread through the juice shops and bakeries of Kerala, picking up new layers along the way: crunchy roasted aval, ripe banana, chilled milk and peanuts, then dry fruits, ice cream and more. That is how one simple drink became the 60+ flavours you see at Chai's Grill.
60+Flavours
